FAQ’S

FAQs

Commonly Asked Questions

What is HonestKey?

HonestKey is a car inspection service that provides unbiased vehicle checks without any pressure to purchase repairs. Our services include Honest Pre MOT Checks and HCC Checks (Honest Car Condition Checks) to help you stay in control of your car’s health.

Do you repair cars or just inspect them?

We only inspect cars—we don’t do repairs. This ensures our recommendations are completely transparent, allowing you to take our report to any garage and get only the work you truly need.

What is included in the Honest Pre MOT Check?

Our Pre MOT Check covers:

  • Brakes & Suspension

  • Tyre Health

  • Lights & Indicators

  • Fluid Levels

  • Visual Safety Inspection
    This check helps you avoid surprises when it comes to your official MOT.

Can I get a one-off inspection without a subscription?

Absolutely! Our One-Off Condition Reports provide a thorough car check without needing to sign up for a subscription plan.

How soon will I receive my inspection report?

Reports are typically delivered to you within 24 hours of the inspection. You’ll receive an email notification when your report is ready.

What should I do with my HonestKey report?

our HonestKey report gives you a clear picture of your car’s health. You can use it to:

  • Plan ahead for repairs

  • Negotiate with garages using an unbiased assessment

  • Avoid unnecessary work by knowing exactly what’s needed

Are there any hidden fees?

No. Our pricing is clear and transparent, with no hidden costs. What you see is what you pay.

Do your inspectors need special qualifications?

Our inspectors undergo thorough training to ensure they meet HonestKey’s high standards. While they may not be certified mechanics, they are fully equipped to perform comprehensive car checks with complete transparency.

How is HonestKey different from a regular garage?

Unlike traditional garages, HonestKey does not offer repairs, meaning our inspection reports are 100% unbiased. Our goal is to provide clear insights into your car’s condition, helping you make informed decisions without the worry of upselling.

What services do you offer?

We offer:

  • Honest Pre MOT Check: A thorough inspection to prepare your car for its MOT, helping you avoid unexpected failures.

  • HCC Check (Honest Car Condition Check): A full vehicle check including diagnostics to give you a comprehensive insight into your car’s health.

  • One-Off Condition Reports: Ideal for car buyers and sellers, offering a detailed report without the need for a subscription.

What does the HCC Check include?

The HCC Check includes everything in the Pre MOT Check, plus:

  • Engine Diagnostics

  • In-depth Inspection of mechanical and electrical systems

  • Dashboard Warning Analysis
    This service is perfect for those who want a full understanding of their car’s health.

How do I book an inspection?

You can easily book an inspection through your HonestKey dashboard. Choose the type of check, select a date and time, and confirm your booking in just a few clicks.

What subscription plans do you offer?

We offer two subscription options:

  • Honest Standard: £12.99/month or 10% off annually, includes 1 Honest Pre MOT Check per year.

  • Honest Gold: £19.99/month or 10% off annually, includes 1 Honest Pre MOT Check + 1 HCC Check per year.

Can I cancel my subscription at any time?

Yes, you can manage your subscription through your HonestKey dashboard. There are no long-term commitments, and you can cancel at any time.

What happens if I need repairs?

While HonestKey doesn’t perform repairs, our detailed reports provide clear insights that you can take to any garage. You’ll be well-informed and prepared to make the right decisions for your vehicle.